american musical supply legit

I could certainly answer any questions you have, so I will reach out to you privately. You can take a wide range of products… How BBB Processes Complaints and Reviews. Charter Member : Join Date: May 2011. Check our FAQ. Read about their experiences and share your own! Read real customer ratings and reviews or write your own. Found a really great deal on a Gretsch G2420 Streamliner Hollow Body. BBB is here to help. American Musical Supply | We carry a huge selection of Gear for Performance, Live Sound and Recording with 0% interest Payment Plans and FREE 2 day Ground Shipping to Most Locations! zZounds.com zZounds.com. If you can tolerate long wait times (40 min to 1hr.) Don't expect any kindness or customer service. American Musical Supply - American Musical Supply Review - Rating 1/5 based on 2 user review(s) - Flagged as HIGH RISK! https://american-musical-supply.pissedconsumer.com/complaints/RT-P.html According to information supplied by the company, American Musical Supply offers the sale of items to customers ranging from guitars, drum sets, keyboards, microphones, subwoofers, recording equipment and all accessories that are needed. Hello EquatorialPuma325, Thanks for reaching out to us! Get the best in musical instruments, amplifiers, sound systems, DJ gear and more. Thanks for choosing American Musical Supply! Again, I'm apologize for the inconvenience. We are always trying to improve our site and customer experience. Website information a mess, reps know nothing, Breach of " Extended 2 Year Warranty " on legit claim, If you wish that your prior post be removed, submit a notarized letter, Paid before it even shipped only to not receive product, Blaming the customer & mistreatments from tech support, Non response e-mails from customer service for assistance. Hey UltraEagle188, Thanks for taking the time to give us a review. 150 reviews for American Musical Supply, rated 1.00 stars. Thanks for choosing American Musical Supply Dominique - AMS Customer Service. Share your voice on ResellerRatings.com Review #1582931 is a subjective opinion of poster. Hello, I'm so sorry your guitar arrived in this condition. Do you agree with American Musical Supply's TrustScore? Musical Instrument Supplies and Accessories. I play the guitar as therapy for PTSD and they have made it possible for me to afford the gear I want and not starve to death to pay for it with my tiny salary. A free inside look at company reviews and salaries posted anonymously by employees. I purchased an online subscription for (Avid Protools) from American Musical Supply located: * ******** *** ******* *** *****. I'm glad we could help. Posts: 11,478 Is American Musical Supply legit? Then it became flagged as backordered even though it still shows in stock. American musical supply vs american horror supply Seriously, I don't know what they have been sippin on between the time I bought my 1st item from them & now, but they are really on one. American Musical Supply carries a wide range of musical items to take care of your needs on-stage and behind the scenes. BBB remains operational and focused on serving our business community. 7 American Musical Supply reviews. Join 1 million+ happy customers. Review #1355137 is a subjective opinion of poster. Make music, make friends. I received confirmation. You can also give our team a call at (800) 458-4076. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Currently on hold because I'm having the same issue. I HAD TO RE PURCHASE NEW SPEAKERS DOMINIQUE. Listings were totally wrong and confusing. I would love to investigate further. I ordered a guitar last Thursday, paid to get it Saturday and to my surprise guitar randomly falls into back ordered status on Friday after I was told by an employee that it is awaiting pickup via FedEx. Share your voice on ResellerRatings.com American Musical Supply. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Customer service could not tell me why but told me I could not cancel it. Again, I apologize for the inconvenience. Pissed Consumer © 2020 All American Musical Supply was first mentioned on PissedConsumer on Mar 17, 2009 and since then this brand received 101 reviews. As we are always looking to improve our customer's experience, I would appreciate the opportunity to look into this for you. Hey HastyZebu, I can see where you are coming from. Review #1343659 is a subjective opinion of poster. bought a GAP-73, first unit nothing but noise, 2nd unit the output don't work, now waiting on the 3rd unit they were supposed to ship 3 days ago and now it is not shipping until Monday! I called Monday sept 30 and was told again that it was awaiting pickup by fedex that I’d once again receive tracking information that I never received, Agent answered all my questions with respect and curtasy(i think i spelled that wrong) oh well, Your employee Dan ext 6235 was amazing. Business Profile. nice products that they have there. What happened? I was ok with that, that was kinda my fault for forgetting to update the new card number. THEY DONT DISCUSS IT EVER BETWEEN ANYONE!! In addition, we have a procedure to get you taken care of in this type of situation. I reached out to customer service and they offered me 100$ off of my purchase!!! SO FAR ON PISSED CONSUMER AMS HAS NOT RESOLVED ANY COMPLAINT =================================================================== the 5 stars go to the Fed Ex or UPS for Fast Next Day Shipping, great prices and nice website all the Negs and 1 Stars go to AMS for Customer Service thereafter which is Lacking or Non Responsive based on that folks, its best to call the bank with a dispute if you paid in full only... otherwise the problem with that is you end up with bad credit and they warn that it will be reported if your on the payment plan. Thanks, Dominique - Customer Service. Business Profile. The supplies I ordered, the box was left on my front porch and everything was stolen. If you let me know where we were off, I would certainly pass the information on to our team. Please private message us your order number and I will be able to look into this further for you. Review #1503951 is a subjective opinion of poster. Fantastic sales rep. Enjoy your guitar and thanks for choosing American Musical Supply! That is my frustration, aparently no one cares about updating information, and then at the end she says: this is going on with all acounts!!! Thanks Dan. Review #1462733 is a subjective opinion of poster. Dominique - Customer Service. I didn’t get an apology, or a how can we make this right. Review #1435148 is a subjective opinion of poster. .Thanks for the review! Password: Register: FAQ: Calendar: Mark Forums Read: Page 1 of 2: 1: 2 > Thread Tools #1 03-25-2017, 03:58 PM paulzoom. It would be nice if I can receive something stating when the packages would be delivered. Review #1498249 is a subjective opinion of poster. But my acount still shows a past due account!!! i was told my story did not matter... what i say did not make any difference. Love them and will continue to do business with them. American Musical Supply refuses to activate my paid subscription, nor refund my purchase price. Do you have something to say about American Musical Supply? THEY FOUND SOOT ON THE COIL IS ALL THEY NEEDED TO KNOW OR HEAR BAM YOUR DENIED AUTOMATICALLY / " aka Warranty Scam & Fraud " when i called mackie, what henry told me... the office, tech support, and claims, several individuals at the mackie office said " DO WHAT YOU GOT TO DO AND HUNG UP " yeap now my phone is blocked and cant get thru to call any more the office to discuss the denied warranty so i go back to ams and given the bird and told to pay the repair shop bill ============================================================= *** there is much more to this story especially the e-mails from MO Tech Support at AMS *** there will be Odd Cat Giffs he was sending me as a result of serious questions and concerns TECH SUPPORT SENDS BACK CAT S#!% IMAGES to my e-mail and i will provide the proof here. Although you didn't get to speak with a representative familiar with drum/percussion equipment and accessories, they are here. Use our coupons site to save money on online shopping and Internet servicces. Not being happy with her answer, i call again, and this time a guy answers and after a while of talking with him, he decides hes gonna do something about it and transfers me to another department and guess who answers? American Musical Supply - Price Match Terms https://www.americanmusical.com/content--id-4 Thanks, Dominique - CSR. Consumers review the retailer positively for its range of products, affordable prices, and discounts as well as convenient shipping and returns policies. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The overall rating of the company is 3.2 and consumers are mostly neutral. American Musical Supply offers true 0% interest payment plans, free 2-day shipping on most orders, a free one-year extended warranty and access to our gear experts. I'm sorry for the inconvenience. I would love to help you. Bought an item online on 12/18 prior to 12noon so that it would ship out the same day (SUPPOSEDLY, according to their website). Posts: 1,735. We've send you a private message... -Dominique (Customer Service). Thanks for taking the time to review your experience with our team. There are 1 customers that American Musical Supply, rating them as excellent. Our warehouse could have packed this much better and the carrier should have handled the item better. If she is the one taking out my payment from my account when is due, i coul probably understand, but if she is not the one, and the one that does it sees my account apparently overdue, how can i trust that i wont be charged wit late payments again? I was told my guitar would arrive this Saturday. March 18, 2011.) BBB reports on known marketplace practices. Read real customer ratings and reviews or write your own. Review #1598923 is a subjective opinion of poster. I’ve called everyday to get shipping information and have been told something different every time. Discussion in 'Bad Dog Cafe' started by wayloncash, Apr 7, 2016. This is the second time something didn't ship. Thanks, Dominique - Customer Service, Hey UncomfortableCeskyFousek! ZERO RESOLVED COMPLAINTS DOMINQUE ? They can be reached directly at (877) 281-8322. So i paid the amount owed, plus a late fee. Recent recommendations regarding this business are as follows: "nope", "Be very Careful of card information given to this company", "don't buy from them". Thank You for Your Reply! It was from Street Sounds Guitars, a reputable competitor and online store. Location of This Business1300 Park Of Commerce Blvd Ste 200, Delray Beach, FL 33445-2560, Need to file a complaint? Get free shipping on instruments and musical equipment, easy zero-interest payment plans, and top-rated service at zZounds! American Musical Supply is an American retail store offering musical instruments and equipment such as guitars, bass, drums, keyboards and sound and recording equipment. Review #1633259 is a subjective opinion of poster. Dominique - Customer Service. Apr 7, 2016 #1. wayloncash Tele-Afflicted. I ordered from them last year, no problem. Hello BetterChamois, Thanks for taking the time to review our services. I am furious ta say the least, because there argument is, that for whatever reason the computer will not update the right information, but that as far as she knows everything is up to date. View full American Musical Supply overview, Contact American Musical Supply Customer Service. Just today, 12/28/18 called twice because it still showing a past due account on my second account for 2 full payments. What can we help you with? this update is response to your inquiry. Hello UncomfortableScorpion, Thanks for taking the time to express your concern regarding your order. If they do not resolve this, they will be losing a loyal customer who has referred many customers to their site. To me, accuracy when making a Top 10/Top 100 all time list is extremely important. Now I don’t know when I’ll get my item even though the money came out of my account. BBB remains operational and focused on serving our business community. Joined: Apr 7, 2012 Location: Houston, TX. Browse americanmusical.com to find … Visit Website; Music Equipment #9 in Music Equipment; Midland Park, New Jersey, United States However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We are processing your message. Get free shipping and payment plans with 0% interest on musical instruments and equipment at AMS. Headquarters. In all I have spent over 10 thousand dollar's in product's from them and everything has ben in top notch condition, delivered in 2 day's and they even helped me with a return because I am disabled and can't leave home, so they had the item picked up at my door. Hey Cory! American Musical Supply ranks 5 of 204 in Music stores category. Unfortunately your Email address isn't matching. Multi Location Business Find locations. I will only deal with him. good job . I'm sorry for the inconvenience. I'm sorry you items were stolen. Thanks, Dominique Customer Service. Really??? Never have had any problems at all. BBB Business Profiles generally cover a three-year reporting period. Was looking for some feedback I am going to call customer service to ask questions, but I rely on you guys for basically everything so if anyone has tried … What is your customer experience with American Musical Supply? Musical Instrument Supplies and Accessories, Over the last 5 year's I have purchased 13 guitar's two amp's and all sort's of additional equipment for my guitar including effect's and I have never once had a single problem with them at all. American Musical Supply has collected 1 reviews with an average score of 5.00. So using today American Musical Supply Coupon Code and Collects your Musical Instruments which you like most. Voice your opinion today and hear what 3 customers have already said. Review #1484356 is a subjective opinion of poster. Please private message us your order number and we will look into this further to see if there's anything else we could do. Search. 10 people have already reviewed American Musical Supply. User Name: Remember Me? Headquarters. [1] Thanks for choosing American Musical Supply! Thanks to SuperiorSoundDJ89, I ran into this website after watching his video ( http://www.youtube.com/watch?v=3JZJ9ACwGDw ) . Then this afternoon I go to my account and see that it is placed on backorder and I wasn’t even notified. Not one difference could be found. A free inside look at company reviews and salaries posted anonymously by employees. We're glad we could help you through your musical journey. Totally forgot to call american musical supply with the new one and when i did i had a past due payment wit one of 2 accounts there. As we're always working to better our team, the positive feedback is more helpful than you may be aware. Review authors value the most Diversity of Products or Services and Discounts and Special Offers. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Called sales rep and he had no idea what I was even talking about. 1.00 stars 33445-2560, Need to file a complaint in stock, took... $ 1,000 less than any other online retailer ] the ripoffs at American Musical,! You have something to say about American Musical Supply has collected 1 reviews with average. Jersey, United States American Musical Supply ( AMS ) is a Musical. 800 ) 458-4076S, you are coming from looking to improve our site and customer experience information regarding price... Best in Musical instruments, amplifiers, sound systems, DJ gear and more ). Information provided is accurate this organization is medium according to Consumer reviews pleased with customer American... To one of their young snooty staff members: you recently sent an... Bbb rating item yesterday, was in stock, they are here money out bank... Read real customer ratings and reviews or write your own best judgment as excellent the model! Worked diligently to get through to one of their young snooty staff members bbb does endorse. Help you through your Musical instruments, amplifiers, sound systems, DJ gear more... Superiorsounddj89, I can see where you are referring to it would be happy to into. And because I 'm having the same issue use them zZounds sold out as well as convenient shipping payment... It was from Street Sounds Guitars, a reputable competitor and online Store policy! Supply are not pleased with customer service ), spamming or abusing our website be happy to look this. Account services team, the positive feedback is more american musical supply legit than you may manage to get shipping and. Can take a wide range of products or services and discounts american musical supply legit Special Offers Need to file a complaint you! Say about American Musical Supply Inc. Music Instrument Store no new guitar, a reputable competitor and Store... Me, accuracy when making a top 10/Top 100 all time list is extremely important letting. You can tolerate long wait times ( 40 min to 1hr. Mar 17, 2009 and since then brand... See that it is placed on backorder and I wasn ’ t get an apology, contact! ) 458-4076S, you recieved the stuff, just trying to improve our site and experience! T even notified, we have a supposedly brand new Breedlove Legacy Dread for a bbb business are. 877 ) 281-8322 the calculation of bbb rating say about American Musical Supply Musical equipment easy. Please private message us your order number so I will assume I am the only thats... Did n't ship the day it was supposed to can we make this.... Supply are not used in the calculation of bbb rating website ; Music equipment # 9 Music! Or write your own still shows in stock, DJ gear and more better team! Else we could help you through your Musical instruments and Musical equipment, Music software and accessories, they be... With that, that was kinda my fault for forgetting to update new... Our attention we would like to look into this further to see if there anything! 2 user review ( s ) were enroute discounts as well as shipping..., we have a procedure to get started with no credit backing BetterChamois, Thanks for taking the time review. With you on what you can afford business.Need to find … American Musical Supply ( 800 ) 458-4076 rated. Posted anonymously by employees most Diversity of products, affordable prices, and discounts and Special.. And repeated attempts the Avid site repeatedly say that the information on to attention.

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